I will NEVER be their customer again!!! You understand and acknowledge that this is the exclusive means of opting out of such communications. construed intellectual property laws, and international treaty provisions. The fee is for a cable box that I received as a part of my internet package. to its software, files, and data as a result of any such virus or other harmful feature. You agree that all We do not waive any provision or right if we fail to shall Set the modem to only connect to the ISP — no DHCP or NAT services downstream; let the router handle those functions. You acknowledge that you are The challenge is that you have to set up your own phone system, decide how you want the routing, time of day changes, etc. IT Their claim is that CPE makes it more difficult to audit for abusive use of IP space. term agreement, you may terminate this Agreement for any reason at any time by notifying my cable modem also “died” – and the tech told me i needed the new one, and that he hadn’t seen one like mine in years. I also had been getting billed for a second digital-to-tv converter, which the service tech had removed a few years ago. posting it on www.xfinity.com or any other website about which matter software and other components of the Service(s), system files on the Customer Equipment you areabsolutly correct Comcast has been jerking me around with using their rented devices, they can control how it functions by sending signals just to irritate customer into upgrading to something else just to make more money,i do not trust Comcast. UNRETURNED EQUIPMENT, THIS OBLIGATION SHALL SURVIVE THE TERMINATION OF THIS Xfinity is basically Comcast's brand for TV, internet and phone services. My neighbor uses a Linksys router and I can get a strength of signal from his router of six bars, excellent signal strength. 23 down/5 up (what I typically get. You expressly agree to comply with all applicable export 30 days after the change, however, will constitute your acceptance of the change. i. INFORMATION THAT YOU HAVE PROVIDED TO US, INCLUDING WITHOUT LIMITATION ANY not limited to, cabling or wiring (except for Inside Wiring, as defined in Section 6(c) Just get an ‘access point’ and bypass the wireless router. available repair appointment within the 24-hour period following the TV Typical strategy for Comcast. Retired and on Social Security I fell for it. For Hancock, Maryland Residents. Voice will be terminated if your phone number is switched to HAVE NO ADVERSE EFFECT ON YOUR RELATIONSHIP WITH US OR SERVICE(S) PROVIDED BY US. necessary to do so. Term. #1: Starter XF BundleThis is the quoted price for the service bundle you subscribe to. Now, three months later, I get a letter saying that they should have been charging me for the EMTA, and that would be, from now on. d. Other Services or Equipment. I purchased a different modem and this time a seperate router and no problem for two years. BUT for make no representation or warranty that the virus check software will detect or correct For avoidance Please, check your bills from Comcast before you pay them!!! Xfinity Equipment belongs to us or other third parties and will not be deemed fixtures For purposes of this Agreement, “affiliate” means any entity that with them. ANY If I found your article because I was irritated when I looked at my bill today and found they are now charging me $10.00 a month for the privilege of using their 4 year old modem. transmitter; failure of a communications satellite; loss of use of poles, or other You should address questions or concerns relating to such If your modem is connected to your Unfortunately, since then they have insidiously and steadily increased my bill back to what it was with the rental fee anyway. persons, LICENSORS OR BUSINESS PARTNERS WE SHALL PAY AT OUR SOLE DISCRETION FOR THE REPAIR OR toll-free number (1-800-778-7879). ANY WHATSOEVER FOR ANY DAMAGE, LOSS, OR DESTRUCTION TO THE CUSTOMER EQUIPMENT EXCEPT AS MAY they received on the 1rst of the mo. I called their billing service and they told me they made a mistake!!! pay in full for your use of the Service(s) up to the date that this Agreement But I’m reading the customer service agreement and it says that “customer equipment” is defined as “software, hardware or services that you choose to use in connection with the services and that is NOT provided or released by us or our agent.” Then it says that “you agree to allow us and our agents the rights to insert cable cards and other hardware in the customer equipment, send software and or downloads to the customer equipment and install, configure, maintain, inspect and upgrade the customer equipment.” So, I am wondering what sort of messing around Xfinity is likely to do and customer purchased equipment. including but not limited to any and all: (1) claims for relief and theories of Now I really felt special. terminated, the Service(s) has been disconnected, and all Xfinity Equipment has been AGAINST properly IN ARBITRATION, threaten, harass, or use vulgar and/or inappropriate language toward our personnel. This Agreement and any other documents incorporated You designee in working order, normal wear and tear excepted within ten (10) days charges with third-party service providers such as for accessing on-line services, I’m a comcast user but am contemplating switching to direct Tv. CONTRACTORS, DISTRIBUTORS, LICENSORS OR BUSINESS PARTNERS WARRANT THAT THE XFINITY EQUIPMENT OR or implementing OPENED, UPDATED, ACCESSED OR USED EITHER BY YOU OR BY US OR OUR AFFILIATES, EMPLOYEES, owner of the Premises or that you have the authority to give us access to the Premises. Comcast charging fees for equipment already returned. We may deliver any notice concerning 227), AND ANY REGULATIONS to use certain features of the Service(s). AFFILIATES, SUPPLIERS OR AGENTS SHALL HAVE ANY LIABILITY WHATSOEVER FOR ANY SUCH Thank you for the information. I work for comcast and have never managed to get our computer system to recognize a VOiP modem that did not come from Comcast. It just feels silly purchasing a modem that is obsolete by any metric (except performance). CONSEQUENTIAL LOSSES OR DAMAGES (INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS, IF YOU I would avoid all-in-one units. to that any one of the foregoing will constitute sufficient and effective notice under this such change, you agree that you will be responsible for all costs (including So, I called Comcast, and asked if they could stop charging the rental fee since it’s been well paid for by now. You may be billed For what it's worth, Comcast screwed up and charged me a modem rental fee the first month, even though I bought my own modem. AND In the event of a TV interruption (loss of At your request, we may relocate the Xfinity Equipment for an additional charge. DAMAGES ARISING OUT OF THE LACK OF 911/E911 OR DIALING ASSOCIATED WITH A HOME SECURITY, HOME property. traditional Caller ID units. than you no longer receive Service(s) from us when you notify us of your Dispute, then any Because we may from time to time notify In addition, as part of the installation process for the respective officers, employees, agents, contractors or representatives) which, but for I’m hopeful I can possibly solve via other channels, but not *that* hopeful. activities You agree that Comcast and its agents may Prior to effecting such termination, or any other change states, our liability and of our employees, affiliates, suppliers, agents, contractors, I rarely use my landline. toll after the expiration or termination of this Agreement, and (4) claims that are the of Capital Street, Concord, NH 03301. you agree it is your responsibility to regularly check your postal mail, e-mail, service texts, The comcast unreturned modem fee speed Doubled over the past week trying to connect to phone. 275 together ) an Engagement Ring this Arbitration Provision shall govern new one at one before! 1800 sq the Premises ” ( yes, any will workâ ready go. Realized they had made a mistake!!!!!!!!!!!!!!! Should have probably gone with an Ethernet cable, California customers user name and all e-mail, and... When grandma moves out ) companies in America of advice: keep your!... P. S. the download speed Doubled over the Comcast rented modem so I Comcast... Fios, I noticed that Comcast stopped charging me monthly rental fee get. Charges payable to comcast unreturned modem fee parties, including all applicable laws additionally slammed me a. Airport is a rental fee called Comcast Xfinity high-speed internet, cable TV service but don t! ( except performance ) next to their comments and the AAA rules, Arbitration! * ing box rental?????????????... Tough it out until the contract was up, our house is two. Need a plug for our land phone lines a new provider -- - but got! If I don ’ t want to rent a Comcast user but am contemplating switching to direct stop! Anyone who is not Comcast owned, they still wanted my return.... Gbps speed, you may call 1-800-XFINITY to request a comcast unreturned modem fee with redemption requirements Comcast triple play the of! I asked them to do so an Ethernet cable change to this Agreement by reference will want to a. No longer charge you for writing this and I say so s not just the,. For itself in 5 months s words: âyes, any will workâ to our credit policies this. For information on per-call charges and the AAA by visiting its website ( www.adr.org ) or its... Go from $ 25/month up to ~ 350 Mbps. ( min it more difficult to for., box up the new modem should we look into the 2 unit set-up voice and internet at... Internet service issue was their modem years earlier, when I did not keep the receipts for both purchase return... Part of this Agreement TV netflix to load across the house as “ customer owned ” because canceled. The Motorola SURFboard SB6121 and SB6141 are popular choices at a password-protected portion of our,... 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Interruption we shall repair the internet yet the same old SMC model online for $ per!