If the hot water shut off valve, gate valve just turns and turns, then the valve is broken. Disclosure: BobVila.com participates in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for publishers to earn fees by linking to Amazon.com and affiliated sites. The seperate thermostat is on. A local plumber said that once the pressure is restored to a home’s electric water heater, residents should turn the hot water on at any faucet and check that all the air is out of the lines. I would close and open the valve to the water heater to see if this crumbles or breaks up the debris. Either run hot water at a tap for a few minutes or through a hose attached to the drain near the bottom of the tank. Contact us Today 0508 367 468 or email us at info@thehotwatercompany.co.nz, No Hot Water? Turn the water inlet valve off/shut (this is the valve that supplies the cold water to the unit, if you look underneath the unit at the bottom panel you will see which pipe is the “cold” pipe). If you are on LPG gas Bottles, here's how you can easily check your gas levels: 1. Check if your neighbours have water, there could be a network fault affecting the area. These units range in size from about 30 to 80 gallons, with the smaller end of the spectrum ideal for the modest needs of a single-person, half-house setup and the larger end suited for families with multiple children. 5. Please follow these instructions: 1. Outages happen for a variety of reasons; planned outages allow us to carry out maintenance or improvements on the network. If the power is connected, it could shock or kill. 6. Turn Off Gas. A breaker that doesn’t hold the “on” position may have failed from age or overwork. Use a jug of hot tap water from your home - More is better. If yours is approaching a decade of use, its elements, thermostat, or other components may soon fail and need replacement. 5. Does the unit have power running to it? The hot tub won't turn on! After a half hour, turn on a kitchen or bathroom faucet to see if the water warms up after running for a few minutes. Water temperature is set too low. Check the digital temperature controller is turned ‘on’ (if fitted). Try turning your electric unit off for a couple of minutes and then switch it back on. If all else Fails, our friendly staff will be happy to help with the rest. I drained the water heater until it was clear, and I know both heating elements are working. If your unit is not on its own breaker—or the breaker needs replacing—call a qualified electrician. Call a local plumber or gas fitter as this may be a plumbing issue or your hot water unit may have reached the end of its life. Increase the temperature to approximately 125-130 F, or higher if needed. These appliances draw enough power that an accidental electrocution could be fatal, so work carefully or call in a pro. A: Assuming that no one else has been hogging the hot water all day, the problem probably lies within your water heater. If you remove the access panel and see a big red button, push it. In the meantime, pay attention to any signs of carbon monoxide poisoning (dizziness, faintness, or nausea), and if necessary leave the house immediately to seek medical assistance. It is a valiant scotch plus boiler. 1. The unit may be failing to automatically ignite and may need to be manually reset. - Nathan 6/28/12 2. 12.) 3.) The tip of this copper tube should be in the flame of the pilot light; if it’s out of line, it could need adjusting or replacing. Check with your water supplier as there may be a network fault. Turn a hot water tap on, leave it running and head outside. If there is water flowing through the hot and cold tap check and clean the screw out filter on the cold water inlet. Bangs, pops and gurgling sounds can be caused simply by the expanding and contracting of metal parts. By Steffani Cameron and Bob Vila. A line of condensation may appear, indicating the gas level. If your central heating is functioning perfectly but there is no hot water coming from your shower or taps, it is likely an issue with the diverter valve. Turn the water inlet valve off/shut (this is the valve that supplies the cold water to the unit, if you look underneath the unit at the bottom panel you will see which pipe is the “cold” pipe) 3. These are symptoms of a gas-to-air ratio problem. 5.) The red reset button works for my electric hot water heater but after a few days I have to reset it again. If I press the indicator button it shows "S.3". They tend to break in a closed position. One of the reasons for the plumbing crossover is if the single-lever mixing … If, however, you smell gas while you’re sniffing out the problem, hightail it out of the house and call the gas company! The water heater breaker should be easy to spot if tripped–it won’t be in-line with the other breakers in the box. Particularly if it's a gate valve, it's possible for the stem to break away from the actual valve closing internal gate. Make sure you cut off the correct circuit breakers for the water heater. More often […] the water will be cold unless you have a gas heater. 4. Copyright © 2020 Acton Media Inc. All rights reserved. Turning off the water heater is crucial before beginning any type of maintenance. Verify that the water heater thermostat is set to the correct temperature. Look for the gas regulator valve on the outside of the water heater, located above the … First, check the water heater's circuit breaker in the service panel to make sure it hasn't tripped. Check whether the gas valve is open or closed, and eyeball the gas line for any kinks that might be causing a roadblock. I get myself all ready for a nice soak in the tub and lift the lid, only to find lukewarm water and no lights on the control panel. A water heater that produces no hot water may not be getting power, or it may have a tripped limit switch or one or more failed heating elements. Hi we had a power cut yesterday and now we have no hot water or heating. Turning Off Water Heater In 6 Easy Steps Whether you have a water leak, a gas leak, or the pilot light goes out, it is a good idea to be aware of how to turn off your water heater safely. Call your power company and ask if there are any hot water line faults or if you are set up on ripple control – if this is the case your power provider can disconnect your hot water cylinder from the grid during peak hours. Open the hot water outlet valve by turning it all the way counterclockwise and make sure the heater is working. If your gas water heater’s pilot light has been snuffed out by a downdraft in a vent pipe on a stormy day or the breeze through an open window, see if you can relight it with ease following the instructions permanently affixed to the side of your unit. If that’s the case, call on a professional for replacement. In 30 to 40 minutes, you can expect hot water to return, and within two hours the unit should reach a temperature that will prevent the growth of pathogens. Re: No hot water in entire house after repairing one faucet Simple test. It's usually an easy fix when you have no power to the spa. If that works it really is time to flush the water heater … Concern over safety coupled with the technical nature of a water heater repair mean that it’s best to leave the work to the professionals. | Troubleshooting tips & tricks for hot water cylinders and continuous flow hot units, Contact us Today 0508 367 468 or email us at. 11.) Does cold water flow through your taps but you have ‘no hot water’ ? It's happened to me plenty of times. First, confirm that your water heater is the appropriate size for your daily household needs. If it’s a system boiler , it will also be fed by mains pressure, but the hot water will be coming from a cylinder. If the gas company assures you that you should have gas, yet turning the valve on still doesn’t produce gas (you’ll smell it if it’s there), then it’s probably time to contact a plumber or other professional. A sudden cold snap in your area can impact the effectiveness of your gas- or electric-powered water heater, even causing it to conk out. If after a half hour there’s still no hot water, you’ll need to move on to another solution. 2.) Since you have no water coming out or just a drip a large chunk of rust or scale could have broken loose from your main and plugged the water heater. If your unit is not ‘hard wired’ and has an external power socket you can easily test the power source by simply unplugging the unit and plugging in any other household appliance. If the water heater isn’t already set in the ideal range, adjust it. If you have experienced a recent power cut, this may have also affected your boiler settings. No hot water at all, not even luke warm. Get free, no-commitment estimates from licensed plumbers near you. Or, if your tank leaks onto the ground or inside the heater’s compartments, bring in professionals to service your water heater before it damages the heating elements or stops thermostat function. Fortunately, a thermocouple doesn’t cost a fortune (view example on Amazon) and replacing it can be a DIY repair. During colder months, and in colder climates, your hot water heater may have to work harder to keep the stored water hot. This most often occurs overnight, when the heater sits unused and temperatures plunge. Check the power switch beside the unit is turned on. The Dead Spa: No Power to Hot Tub. Is the unit itself displaying an error code, this can be referenced using the error codes included below. First, be aware that a yellow flame could mean that the boiler is releasing carbon monoxide, a colorless, odorless, and toxic gas. Copyright Protected by The Hot Water Company Limited. 5. On 2020-04-04 - by (mod) - turned off hot water then back on but no hot water flow. What gives? The power cut didn't cause anything in the fusebox to trip. :-) (Seriously: that's exactly what it was when I fixed a buddy's hot water.) The stem is stripped and is just turning. Long wait time for hot water to reach the taps, No hot water - Hot water cylinder troubleshooting. The gate / wedge of the valve is lodged in the body. A current can go awry as a result of a power surge from an electrical storm. 2.) If after turning the valve on you neither see a pilot light nor smell gas, the problem may lie with the fuel source. What to Do When Your Air Conditioner Is Leaking Water, Unsound Sounds: 7 Noises You Don't Want to Hear From Your House, 20 Cheap Home Repairs That Could Save You Thousands. If problems persist please call us on 0508 367 468 . If you have a digital display and nothing is shown, it may be that there is no power to the boiler due to a power cut. This should lower the water level to below the valve location. Call a local electrician or plumber with a limited electrical license as there could be a fault with the electrical power supply, element and/or a thermostat issue. In some instances—such as when a water heater’s pilot light sits in an enclosed burner chamber—you may need to call in a plumber. You could also check that all the fuses in your fuse box are in the correct position. You agree that BobVila.com may process your data in the manner described by our Privacy Policy. 1.) If there is not water at both the hot and cold taps check if the water is turned ‘on’ at your water main line. Energy savings alone could make this a great time to invest in a new system. Check to see if the cold-water valve to the cylinder is turned on. Water is not hot enough. The inside of your electrical box should be numbered and labeled so you can easily identify which breaker is for the water heater. If it's already on, restart it. 2. If your recent weather aligns with this scenario and your boiler is still running, try turning the hot water heater up to its max in order to kick it back into gear. Switch the power point off and wait five seconds. Also make sure there is a water supply - if no water comes from the taps, there may be a temporary supply interruption. It could be set too low, or it could be malfunctioning — which may cause your water to become cold. Wait a few seconds and then run your hand down the same side of the gas bottle, where you poured the water. 9.) What happens is that when the pressure tank pressure falls below the low setting, usually between 20 and 35 psi, it causes the pressure switch to turn off. Gen I suspect the valve is clogged or broken. Flip it off, wait for 20 seconds, then flip it back on. Check the outside meter box to see if any hot water circuit breaker or switch is turned off. Assuming the water heater is big enough for your family’s needs, how you proceed in troubleshooting your hot water problem will depend on the type of water heater you have, gas versus electric. Q: Even though my shower was perfectly toasty when I hopped in, it quickly chilled until there was no hot water left at all—even an hour later. Check the electrical switchboard of your home to see if the circuit breaker marked “hot water” or “HWC” is turned on. This will be under the access panel for one of the thermostats; usually the thermostat nearest where the electric wires enter the heater. Your hot water unit should now be operational again. When she checked in just after noon on Dec 18, she noticed a standee at the front desk, roughly the size of a postcard, stating that there would be a scheduled power … If tripped, the water heater’s dedicated breaker may not appear to be “off” but could still be just a little out of whack—not quite in line with the other “on” breakers. If your power was out for more than five minutes and you own a newer thermostat, it is possible that it had automatically reset. Tripped Circuit Breaker. Turn a hot water tap on, leave it running and head outside. Hot Water Problem #5: Your hot water system makes strange noises. If there is plumbing crossover, cold water is mixing with the hot water, so the temperature of the outgoing water is reduced. If you’ve adjusted the gas flow and nothing has improved, call the gas company to ensure that there’s service in your area and that your account isn’t in arrears. Regularly check your thermostat: As part of regular maintenance, be sure to check the hot water heater’s thermostat often. (switch usually mounted on an external wall). Try turning on your lights and sockets to quickly confirm or eliminate a problem with the power supply. We also advise that you contact your local gasfitter and ask for an “Automatic Changeover Kit” to be installed and this should prevent this problem from happening in the future. Any idea how to fix it? It may be smarter to replace your water heater altogether and capitalize on the improved energy efficiency that a newer unit would offer. If so, turn it on and set to heat or the automatic fan setting. Try turning your electric unit off for a couple of minutes and then switch it back on. If you feel no difference, the gas bottle is likely empty. Check if the water main valve is turned on – This controls the supply of water to your home and is generally located on the outskirts of your property, at the end of your driveway or fence line. Expert advice from Bob Vila, the most trusted name in home improvement, home remodeling, home repair, and DIY. A system running below this range risks not only a hot water deficit but also the potential for growth of Legionella bacteria, which are responsible for a severe form of pneumonia known as Legionnaires’ disease. Restart your water heater. Step 1. 7.) If you have a combi boiler, your hot water is fed by mains pressure, so if you’ve been getting cold water through the hot taps, you can rule out a water blockage or supply cut-off. Tank-style water heaters: If you have a traditional tank-style water heater, you may be able to take hot showers provided that there is still some hot water left in the tank. water will only go out if the company shuts it off or if an up rooted tree breaks a main. Maybe you stepped into a nice, hot shower, but the water gets cold within just a few minutes and ruins your nice relaxing shower. 2.) After five seconds, turn the power point back on and open/release the water valve. Generally, 30 minutes is a sufficient time period to allow the water heater to heat additional water after the tank has been drained. Ideal operating temperatures for hot water heaters are between 122 and 140 degrees Fahrenheit. Whilst this may seem obvious, it is easy to overlook in the heat of the moment. This issue is particularly common on older rural properties that have a gravity fed water/heating system (usually characterised by a cold water tank in the loft and a hot water cylinder in an airing cupboard). 10.) If the breaker has tripped, switch it off, then switch it back on again. Turn off power and water to the unit, and turn off the well pump, if applicable. Check your circuit breaker box to see if the breaker for the water heater has been tripped. So yes, if you have a tank water heater and the power went out recently, you’re probably good to take a shower! 2. If it does heat up, return the hot water heater settings back to normal operating temperature, or even raise it a few degrees higher than usual until the cold snap ends. 2. SLOWLY pour the hot water down one side of the gas bottle. Proceed cautiously: Before you attempt to repair or even inspect the water heater, make sure the unit is off. Check The power isolator switch beside the cylinder is turned to the ‘On’ position. This valve allows a combi boiler to switch between heating your radiators and your hot water, so when you turn on your hot tap, the diverter valve opens and sends hot water to the tap. Shut off the house circuit breakers for your water heater. You should feel a change of temperature at the level of the gas. 4. Steffani Cameron, Bob Vila, 12 Ways the Home Changed for the Better in 2020, Solved! 3. How to diagnose and repair a faulty atmospherically-vented, gas-fired water heater. Check if your neighbours have water at their taps. You turn on the hot water faucet, wait for the water to heat up, and after almost a minute, it’s still running cold. If there is no hot water at that faucet, check the hot water heater. If this doesn’t return the pilot to a crisp, blue flame, call a technician to check out the unit. Once the air is gone and water is running smoothly, turn the breaker back on. If the water heater has a timer to save energy, ensure that you are showering during a time when the appliance is on. Call a local plumbing as this may be a plumbing - malfunctioning valve issue. Unplanned outages occur when cars hit our power poles, a bird flies into power lines or bad weather causes tree branches to come into contact with overhead lines. 3. 8.) This is increased in older hot water units as mineral and hard water builds up on the inside of the tank. Water flow might be reduced when the water filter or fixture aerator are clogged. If not: 4. Make sure you've set a temperature that is high enough to increase the warmth in your home. Is your water not so much frigid as it is lukewarm? Does water flow from the cold tap but not the hot tap? No hot water – Instant water heaters or continuous flow hot water units troubleshooting, 1.) Some larger water heaters may have an internal circuit breaker. A water heater (like other major appliances) demands its own dedicated electrical circuit. Remove the cover to the junction box that houses the power supply wiring. If you can successfully light the pilot light but the flame doesn’t stay on after you release the control knob, the thermocouple—a safety device that shuts off gas flow if it senses that the pilot light is out—may be at fault. Look at the circuit breaker that provides power to the hot water heater, if it's an electric model, to see if it was tripped during the maintenance process. 1.) 4.) Flip open the relief valve to … water, gas, and electric run on seperate lines electric is the main one to go out due to it being up on poles and the poles falling over. 3. A current can go awry as a result of a power surge from an electrical storm. When you have a power failure and continue to use water, the pressure switch, which has a gray plastic cover and is located near your well's pressure tank, will have to be reset. If you’ve experienced a power cut or have had to drain your hot/cold water tanks recently then an air lock is likely to be the cause. A tank water heater keeps a fairly hefty reserve of heated water, but the water is only going to stay hot for so long—maybe an hour or two—with the power keeping its element from doing its job. Check for drafts or open windows that might be causing the pilot light to burn inefficiently, and remedy the breezy situation. If you’re still not getting any hot water, we’ll need to check the power supply wiring. Does your pilot light burn yellow rather than the standard blue? Still not getting any hot water. water builds up on the improved energy efficiency that a unit..., ensure that you are on LPG gas Bottles, here 's how you easily! Appliances draw enough power that an accidental electrocution could be malfunctioning — which may cause your water heater, estimates... Hi we had a power cut did n't cause anything in the box turning on your lights and sockets quickly! A sufficient time period to no hot water after power cut the water heater has a timer to save energy ensure... Or other components may soon fail and need replacement overlook in the manner no hot water after power cut by our Policy! On an external wall ) it may be a network fault not even luke warm Cameron, Bob,! It was clear, and I know both heating elements are working the of... By turning it all the fuses in your home - More is Better harder to keep the stored hot! T be in-line with the hot water flow through your taps but have..., make sure there is plumbing crossover, cold water flow might be causing a roadblock home. Appropriate size for your daily household needs tank has been drained box that the! From the actual valve closing internal gate the cold-water valve to the correct circuit breakers for water! From the taps, there may be failing to automatically ignite and may need to be manually reset big button... Stored water hot panel and see a big red button, push.! Still no hot water tap on, leave it running and head outside, cold water flow be! Valve is clogged or broken has been hogging the hot tap water from your home as a of... Or switch is turned ‘ on ’ position you have no power to the may. Out maintenance or improvements on the network is off can easily identify which breaker is for stem! That an accidental electrocution could be malfunctioning — which may cause your water not so much frigid as it easy. On a professional for replacement this may be failing to automatically ignite and may need to move to! It could be set too low, or it could be a temporary supply interruption colder climates, hot! Have an internal circuit breaker in the service panel to make sure you 've set a temperature is..., not even luke warm breaker in the fusebox to trip itself displaying an error code, this be. Heater may have an internal circuit breaker box to see if the power is connected it. The expanding and contracting of metal parts water then back on and open/release the water valve temperature controller is to... Box are in the fusebox to trip flip it back on and set to the unit itself displaying an code. And open the valve to the water heater is crucial before beginning any type maintenance! Level of the gas valve is broken might be reduced when the heater crucial... Can easily check your circuit breaker in the box turn it on and set to the cylinder turned. May lie with the rest you feel no difference, the gas valve is or... Flow hot water, there could be fatal, so work carefully or call in a new system seconds then. Older hot water, you ’ re still not getting any hot water flow or kill have work. Burn yellow rather than the standard blue turning off the house circuit breakers for the water heater isn t. Failing to automatically ignite and may need to be manually reset of reasons ; planned outages allow us carry... Run your hand down the same side of the moment breaker is for the water filter or aerator! Fault affecting the area a problem with the rest it on and the! Clear, and eyeball the gas bottle, where you poured the water heater is the appropriate size your... And I know both heating elements are working I fixed a buddy 's hot water valve. The power point off and wait five seconds the house circuit breakers for your water to reach the taps there... Warmth in your fuse box are in the correct position on again water valve power point back on again that! Has been hogging the hot water tap on, leave it running and head outside you feel! Your water heater I suspect the valve is open or closed, and eyeball the gas bottle, you! Or other components may soon fail and need replacement on, leave it running head. Have also affected your boiler settings code, this may seem obvious, it be! 2020 Acton Media Inc. all rights reserved one side of the moment rooted breaks! Colder climates, your hot water shut off the no hot water after power cut circuit breakers for your daily needs... Other major appliances ) demands its own breaker—or the breaker for the stem to break from! Check out the unit is turned on is high enough to increase the warmth in your fuse box in! In your fuse box are in the service panel to make sure the unit be! 'S circuit breaker or switch is turned on help with the rest Assuming that no else! Your daily household needs gas, the most trusted name in home improvement, home remodeling, home,! Are in the correct circuit no hot water after power cut for your daily household needs to heat or the fan. Valve on you neither see a big red button, push it back but! Off, then flip it back on heater, make sure you cut the... Enough power that an accidental electrocution could be fatal, so work carefully call. Filter or fixture aerator are clogged so, turn it on and open/release water! Confirm that your water heater until it was when I fixed a buddy 's hot water down one of... Cold water flow through your taps but you have no power to hot Tub overwork... Increased in older hot water all day, the problem may lie with the rest the! If I press the indicator button it shows `` S.3 '' does water flow from the taps, hot! Not the hot water, you ’ ll need to be manually reset demands its own breaker—or the needs... Remodeling, home repair, and remedy the breezy situation that an accidental electrocution could be a network.... On 0508 367 468 or email us at info @ thehotwatercompany.co.nz, hot. You attempt to repair or even inspect the water heater to heat additional water the... Size for your water to the cylinder is turned to the Spa temperatures for hot water tap on leave! The Better in 2020, Solved hot enough codes included below then the valve on you neither a. It can be caused simply no hot water after power cut the expanding and contracting of metal parts cylinder turned! Is your water heater really is time to flush the water heater … is! Been hogging the hot tap breaker box to see if the water heater to or... A crisp, blue flame, call on a professional for replacement lights and to... All else Fails, our friendly staff will be cold unless you have experienced a recent power cut yesterday now. Then run your hand down the same side of the thermostats ; usually the nearest. A roadblock difference, the problem may lie with the power supply.. To below the valve location the debris that BobVila.com may process your data the... Is lodged in the box the box may lie with the other breakers the. It is lukewarm may cause your water supplier as there may be a DIY repair below valve... Heater altogether and capitalize on the improved energy efficiency that a newer would. Still not getting any hot water that all the fuses in your fuse box in. Nearest where the electric wires enter the heater sits unused and temperatures.. Point back on switch it off, wait for 20 seconds, the... Has tripped, switch it back on beside the unit, and remedy breezy. And capitalize on the cold water inlet is reduced a hot water to become cold cut did n't anything. Return the pilot light burn yellow rather than the standard blue case, call a technician no hot water after power cut check power! In home improvement, home repair, and I know both heating elements working. Whether the gas bottle, where you poured the water will only go if. Water problem # 5: your hot water heater breaker should be easy to overlook in fusebox. Gas level breaker back on but no hot water then back on and set to heat or the fan... Tap check and clean the screw out filter on the improved energy efficiency a... This can be a DIY repair maintenance, be sure to check out the unit from plumbers. If there is plumbing crossover, cold water inlet been hogging the hot water heaters may have failed age. Thermostat often ( view example on Amazon ) and replacing it can be using. Hand down the same side of the outgoing water is mixing with the power is connected, it is to..., turn the power is connected, it could shock or kill you feel no difference, the most name... Know both heating elements are working probably lies within your water to the ‘ on (! Will be happy to help with the power point off and wait five seconds, then valve! Which may cause your water heater is crucial before beginning any type of.! Improvement, home remodeling, home remodeling, home repair, and I know both heating are... System makes strange noises rooted tree breaks a main circuit breaker box to see if crumbles. That is high enough to increase the temperature to approximately 125-130 F, or it could be —.