Sharing is caring. This is not including customs as I am in Alberta Canada. Quickly responded to my emails, answered my questions and fixed an issue that was completely my mistake to begin with. Troll and Toad gets a bad rap for some and great experiences for others. Troll and Toad Return Policy. Troll & Toad have been wonderful I will be a repeat customer! Troll and toad offers absolutely horrendous shipping at a ridiculous price to my country, and this is just one of many problems. 2. ... were gonna refund the 3 cards" Mind you at the same time Card Kingdom has already shipped my order placed on the same day as the Troll and Toad one. I'll be back for sure. 68 reviews for Troll and Toad, rated 3.24 stars. They take a over a month to process your cards after recieved. They grade cards at significantly worse condition then they were sent in. | Read 61-80 Reviews out of 80. ... one of the games was THE ONLY copy they had, so they had to ship me the shipment minus that game + a refund equal to the value of that game. 80 people have already reviewed Troll And Toad. Share your voice on ResellerRatings.com Refunds are issued if item is returned within seven days of arrival. I read some reviews on Troll and Toad that scared me but wanted to give them a try as a show of good faith from the few small reviews. This is an interesting case and I'm actually a bit sympathetic that Troll & Toad's reputation has to suffer because of issues with the USPS. The good thing about amazon is that you're guaranteed to get what you want exactly, OR a nice refund :) Hope it helps! 1. Package was lost, didn't get a refund It's been 45 days since my package has shipped from the US to my country. I personally have ordered hundreds of times from them over the years on everything from MTG and YuGiOh to Pokemon. Troll and Toad have been wonderful! I need to add here also had a professional and courteous attitude as well. You CAN however use the amazon card to buy stuff from the Troll & Toad amazon account that they've made, but again this is them selling through amazon. Submit a Coupon. Read real customer ratings and reviews or write your own. Contact this seller Phone: 859-280-3235. Troll and Toad had 2.99 for the shipping compared to 30 dollars from Toywiz. To initiate a return, visit Amazon's Online Return Center to request a return authorization from the seller. Please refer to the Amazon.com Return Policy and Amazon.com Refund Policy or contact TrollAndToad to get information about any additional policies that may apply.. Troll and toad is the worst for a variety of reasons. Read about their experiences and share your own! Typical time period is 1-2 days. 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